query through name value pairs in system property and populate the fields on form accordingly

[Indira8]

Hi All,

We have a requirement to populate a group field based on the name value pairs in the system property. 

for example: 
The value of the system property is A-groupA;B-GroupB; 

Could you help me with how to query the value, fetch the exact match and populate in the related field. 

The following script is not working , could you please help 

var gmatch = gs.getProperty('abc_sysprop');
var gr_ar = gmatch(";");
var sender = email.recipients;
for (var i = 0; i < gr_ar.length; i++) {
for (var j = 0; j < gr_ar.length; j++){
var gr_sysid = gr_ar[i].split(":");
if (gr_sysid[0] == sender) {

current.field_to_be_populated = gr_sysid[1];
current.update();

} else{
current.field_to_be_populated = gs.getProperty('xyz_sysprop');
current.update();

[-O-]

This is so much better and easier with the help of a Decision Table.

The code would be something like:

var input = { 'u_sender': '' + email.recipients, };

current.field_to_be_populated = new sn_dt.DecisionTableAPI()
	.getDecision('<Decition Table record sys_id>', input)
	.groupResult.result_elements.u_group;

The solution also becomes more easily configurable and more robust.

Properties should be used for data/stuff that changes once in a decade.

[Indira8]

hi @-O- 

Could you please help me how to give the inputs for the decision table. Also, will this be out of box implementation. 

Thank you 

[Indira8]

Hi @-O- ,

Also, the requirement is a bit tricky as we need to check the recipients field as the email is always routed from a mailbox and there will be multiple recipients. 

From the list of email recipients we have to match the combination and then assign the appropriate workgroup. 

Thank you 

[-O-]

Can you give an example of the logic of matching combination and then assigning?

[-O-]

Whatever change you make to an instance, that change is not OOB. So strictly speaking no. But this is a functionality that enables configuration vs. modification/development. So it is "kosher".