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Password for account does not seem to update

Jacob23
Mega Guru

‎01-25-2023 03:28 AM

Hi,

I recently had to updated the password for one of our service accounts in my Prod instance. I am trying to then update this to a our Dev and Test environments, however, I believe this has not updated. 

 

We have 3rd party connections that use this service account in both dev and prod, but the Dev process doesn't work, whereas, Prod does. I assume I am copying the password down incorrectly but the issue could be something else.

 

I want to confirm the best process to copy a service account password from Prod to Dev is? I thought exporting the account from the sys_user table via an xml would be the way. 

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Community Alums
Not applicable

‎01-25-2023 03:55 AM

Hello Jacob,

 

yes exporting xml from the prod from sys_user table and import it to dev will works fine. There will be no any issue related to password as it copies in XML. 

 

Thank you!