Question Choice Translations

Vimal Priya
Giga Guru

Hi All

We have installed language translation plugin already (2015) and we are using since then. 

 

I have come across some values are not translated properly .i'e., There is a catalog item , where some of the values of Select box have translated to Chinese/Japanese and some haven't translated for the same variable.(see screenshot) 

 

I have checked the Messages ->system UI -> phone , IM has translated value.

find_real_file.png

 

Why the values are n't tranlated fully? what am I missing ? 

 

Is there any way to make all the values of dropdown translated in Catalog?

 

Regards

Priya

4 REPLIES 4

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

ServiceNow stores translation information in these tables.

  • Languages [sys_language]
  • Translated Name / Field [sys_translated]
  • Message [sys_ui_message]
  • Field label [sys_documentation]
  • Choice [sys_choice]
  • Translated Text [sys_translated_text]

You have to check these tables in filter for the related field, it will help you to find the missing records to be translated.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Rajani5
Tera Contributor

Hi,

Please let me know if the issue is resolved.if yes,how do you do it.