Question Choice Translations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2019 06:25 AM
Hi All
We have installed language translation plugin already (2015) and we are using since then.
I have come across some values are not translated properly .i'e., There is a catalog item , where some of the values of Select box have translated to Chinese/Japanese and some haven't translated for the same variable.(see screenshot)
I have checked the Messages ->system UI -> phone , IM has translated value.
Why the values are n't tranlated fully? what am I missing ?
Is there any way to make all the values of dropdown translated in Catalog?
Regards
Priya

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2019 06:27 AM
Hi,
ServiceNow stores translation information in these tables.
- Languages
[sys_language]
- Translated Name / Field
[sys_translated]
- Message
[sys_ui_message]
- Field label
[sys_documentation]
- Choice
[sys_choice]
- Translated Text
[sys_translated_text]
You have to check these tables in filter for the related field, it will help you to find the missing records to be translated.
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2019 05:31 AM
Any update on this?
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2019 08:00 AM
Any update on this?
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-18-2020 12:10 AM
Hi,
Please let me know if the issue is resolved.if yes,how do you do it.