- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 08:28 AM
I'm working on a catalog item and one of my variables is a Select Box type. I've got two question choices for users to choose, but for some reason only the first one is showing up. What could cause this issue?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 08:42 AM - edited ‎09-18-2023 08:52 AM
Hello @cwolfe01 ,
It seems when u created the 2nd question choice u did not save it, at the left hand side of the question there will be a save icon which u need to press n save it. It will appear once u save the 2nd choice.
Screenshot for your reference:
Thanks,
Danish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 08:42 AM - edited ‎09-18-2023 08:52 AM
Hello @cwolfe01 ,
It seems when u created the 2nd question choice u did not save it, at the left hand side of the question there will be a save icon which u need to press n save it. It will appear once u save the 2nd choice.
Screenshot for your reference:
Thanks,
Danish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 08:48 AM
Hi @cwolfe01,
Can you check if the choice is saved? Also, the values need to unique and different for the choices.
Please mark this answer as correct and helpful if it solves your issue.
Regards,
Siva Jyothi M.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 11:15 PM
Hello @cwolfe01 ,
-- Please check values of choices and do not keep same values.
-- also check the order values/sequence values of choices. keep different order values.
Please mark correct answer or helpful, if applicable.
Thanks & Regards,
Sayali Gurav
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2023 11:21 PM
Hi @cwolfe01
Please check the order of choices. If its same then only one choice will display.
Choices Order should be different.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates