Question On Notification

[Community Alums]

Hi There,

I have one Requirement on Email Notification, 

When the New Request is created at that time Requestor will receive one Out of the box Email, that is Request is opened on Your Behalf, 

But Now in my case, for Termination Order Guide  I need to add Some Other recipients in who will receive section. 

When The Termination Request will Rise at that time One custom Notification should send and The Out of the box Notification, should not send(OOB Email should restrict).

But in my case, when i rise Termination Request at that time Custom Notification is Also triggering and The OOB is also triggering, but i don't want OOB Notification here,

For that i have set the below condition to restrict the OOB Notification, but which is not working.

Can anyone please help me, how can i restrict this OOB Email for Only Termination.

Thanks,

Priya

[Community Alums]

@Prince Arora ,

Yes I have already used the same code in OOB Notification, but when i raise the Request other than Termination, OOB Notification is not triggering.

Please find the snap shot.

Thanks,

Priya

[Prince Arora]

@Community Alums 

You haven't check my updated script, please take a look 

You need to add in the starting of the script:

answer = true; // add only this

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

[Community Alums]

@Prince Arora ,

I have added this code in my oob notification, but still email is not triggering.

Thanks,

Priya

[Prince Arora]

@Community Alums 

Can you remove the other conditions which has been set with filters defined and try again!

[Community Alums]

@Prince Arora ,

I have removed the Condition but still the oob Notification is not triggering.

Thanks,

Priya