"Activity Stream for Requested Item" is showing "No readable comment field"

[Sysop]

When impersonating a user who is getting an approval request, I'm seeing an error "No readable comment field" under the "Activity Stream for Requested Item"  What permissions need to be given for my user to see this?

[Saurav11 · Accepted solution]

Hello

In the property glide.ui.sc_req_item_activity.fields add the field comments

This will fix the issue

Please mark answer correct/helpful based on impact

[Anne25]

Hello, Saurav.

Tried this on my PDI. Property - glide.ui.sysapproval_approver_activity.fields already has the field comments. Also, tried to include 'admin' in read and write roles but won't fix the same issue. Comments were captured in the Activity filter, too.

Do you have any idea on this issue? Thanks.

[Veer_P]

Grant roles "approver_user" and "cmdb_read".