Hello, I have a requirement where I need to create a drop-down interactive filter. The problem is the field type for category is string. Sample values are Desktop PC and Monitor. In drop-down, I need to display these two values only. My display field...

Hello, This is quite confusing for me and would appreciate if anyone responds. Scenario is we have two support groups.1. Customer Support Group 2. Employee Support GroupChat will be routed based on the user who initiated a chat, right? Initially an i...