"Approval For" field not populating in Approval

Tim Wmson
Giga Expert

I have a couple of approvals that work by populating the Approval For field. However, I created a new approval for a different table and it isn't populating the Approval For field. what am I missing?

1 ACCEPTED SOLUTION

Tim Wmson
Giga Expert

We fixed this by running a script which went back and extended the Task table to the Purchase Order table. Unless the table extends Task you can't run approvals on it


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7 REPLIES 7

Hi tlwmson1,

 

We are having the same issue now..Could you please provide the script to fix this..

 

Thanks in advance.

 

Bharat 

paulkraft08
Tera Contributor

The custom table does not have to be extended from task (see https://www.servicenow.com/community/now-platform-forum/approval-for-custom-tables/m-p/1080926)

 

The problem I have: why is the field correctly referencing the custom table record when I'm logged as admin, but is empty when impersonating any other user?

resolved, the user that needs to approve must have "read" rights assigned via the role that is generated when creating the custom table.