"Go Back To" Flow Logic not available for Previous FLow

ursnani
Giga Guru

Hi All,

 

 ServiceNow has Introduced "Go Back To" Flow logic where we can go back or Point back to previous steps for executing again. This is working for new Flows, but I want the same functionality to be in the Existing Flows/subflows which were already build in previous Versions as well.

@Servicenow 1) Is there a reason why you enable that Flow logic to only New flows/subflows that were being build but not to existing flows/subflows.
2) Is there a way we can get that flow logic enabled for existing flows/subflows as well(like changing some system property or something.)

3) Anyone have any idea about this can also give some inputs or insights about this will be very helpful.

 

we are really looking for this sort of functionality as we did in traditional Workflow where we can go back to previous steps for execution.

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

I don't know the exact reason, just haven't looked into it. Do know this is what ServiceNow states:
"You can only add Go back to flow logic to new flows created from the Washington DC family release and forward. Flows that were created in versions prior to the Washington DC family release do not support Go back to flow logic."

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi @Mark Roethof Thanks for your response. I also refereed to Product Documentation about this of what you mentioned. But just Curious to know from @Servicenow what is the difference between the flows that are already Existing and Flows that were being created Newly. Also what is making this action to be so Special to be available for only new Flow in Washington release. Why can't they make it available for all the flow not matter what like Example "Create Record" or "Update Record"... etc.