Can I display Emails related to a Case in Activity stream in Service Portal

Gowtham Kodali
Tera Contributor

Is there any possibility to Display the Emails related to a Case in the Activity stream in Service Portal?

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Gowtham Kodali This has already been requested previously. However, there is no way to show sent/received emails in the standard ticket page on Service Portal for now. Please refer to the support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719328 for more information.