Can I display Emails related to a Case in Activity stream in Service Portal
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‎07-30-2024 09:20 AM - edited ‎07-30-2024 09:20 AM
Is there any possibility to Display the Emails related to a Case in the Activity stream in Service Portal?
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‎07-30-2024 09:34 AM
@Gowtham Kodali This has already been requested previously. However, there is no way to show sent/received emails in the standard ticket page on Service Portal for now. Please refer to the support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719328 for more information.