"Send Email" button is missing in Custom Agent Workspace

[ramesh_r]

Hi All,

I have created the custom application with workspace. in that I am trying to enable the send email option from the Agent workspace for that I have configured the "email_client=true" attribute in the custom table and provided the "email_composer" role also 

now I am getting the compose email button but I am not getting the Send option 

There is no Send button

Please help me to resolve this issue

[Sandeep Rajput]

@ramesh_r Could you please check if the email account is configured on the instance and Send/Receive Email property in checked to true in email properties.

[ramesh_r]

I think Email property are properly configured. because other workspaces have the email send button. only this specific workspace having an issue

[Sid_Takali]

Hi @ramesh_r  https://docs.servicenow.com/bundle/xanadu-source-to-pay-operations/page/product/supplier-lifecycle-o... 

[ramesh_r]

@Sid_Takali 

I have tried this link also but its not helps