"Time Worked" field to be made Mandatory at the time of closure of Incident ticket

hemanthrajg
Kilo Contributor

‎09-13-2017 07:32 AM

"Time Worked" field to be made Mandatory at the time of closure of Incident ticket

Disable the Auto Timer for Time Worked Field in Incident Table

Make the Time Worked Field mandatory only for Incidents.

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GChanner
Tera Guru

‎12-19-2019 01:23 PM

Hi hemanthrajg,

Were you able to get the 'Timeworked field mandatory' to work? and if so can you share with me how it was done.

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