"Unknown error occurred while processing request, check logs to get more information." when trying to save Flow.

Wayne C
Tera Contributor

I'm trying to update an existing Flow to utilize new Subflows that were created to replace custom Actions. All I'm doing is replacing one with the other and tweaking any actions that were using outputs of old Action to use outputs of new Subflow. I get this generic "Unknown error occurred while processing request, check logs to get more information." error message whenever I try to save the Flow after the updates. At this point the interface is completely jacked up, with the indentions for Ifs and everything all out of alignment. The only thing I can do at that point is to completely close the Flow Designer window (loosing all updates) and try to start over.

What logs should I look for to troubleshoot this?

1 REPLY 1

Marcin20
Mega Guru

Hi Wayne,

I have found the following question, the answers should be helpful.

https://community.servicenow.com/community?id=community_question&sys_id=8309762ddbc4b4101cd8a345ca96...

 

Best Regards,

Marcin

 

If my answer helped you in any way, please mark this answer as helpful and correct.