"user query" business rule should not run for a specific catalog item or a variable
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12-06-2022 12:00 AM
Requirement : The OOB Query business rule "User Query" should not run for a specific catalog item or variables as we need to show inactive users in multiple "List Collector/ Reference" variables of a specific catalog item.
Is this feasible, if yes, could someone share an example please.
Thanks,
Dhruv
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12-06-2022 04:43 AM
Hi @dhruvd
Have you tried to see what value you are getting in 'query' variable using Logs?
If not, please see in logs what does query variable stories after Line 1?
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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12-06-2022 04:46 AM
Hi Anubhav,
All i'm getting in logs is "Null" or "Welcome.do". It doesn't give the URL or any value on which we can run the "include" function.
Thanks,
Dhruv