Hi All, I was given a task to create a new catalog item and one of the requirements is that some variable fields should be only visible to a certain group members. I'm trying to create a script in the Catalog UI Policy to do this, what I need to do i...
Hi,I've created a Record Producer, visible only to those with the sn_customerservice.customer role (on the CSM-portal), which is inherited from the snc_external role. None of the Account Contact have the snc_internal role, as they are all external cu...
Hi Team, I created portal experience from app engine studio (which opens ui builder), which adds by default catalog item page. i linked record producer to this page as a admin i can see all variables and submit request. the same record producer varia...
Hello all, We need to create a dedicated calendars with public holidays for each country and use those calendars in schedule, is it possible?For example: 8-5 weekdays schedule is used in SLA, for this schedule can multiple calendars to be added. Plea...
Hello, I wanted to execute a BR when incidents are displayed in reports and when incidents are opened. I tried all types and conditions but nothing worked. (function executeRule(current, previous /*null when async*/) { var openedDate = new Glid...
Hi All, I have a requirement that "only the user who attached that attachment should be able to rename the attachment or delete/remove the attachment others shouldn't" for a particular table(custom table). @Ankur Bawiskar Any idea? Thanks, Bala
We recently upgraded to San Diego and an eye button (mask/unmask password) was added in the password field of the login page. Does anyone know how to hide that button. For security reasons, our client does not want that button to be displayed in the ...
Hello, Could you please inform how can i change virtual agent icon background color?
Hi All, I'm trying to make a Glide Ajax and Script Include, in the next form i have a field name task and i need to take from the table Request Item, take field Item (cat_item) and compare if are 'Solicitud de nuevo producto', if are the same popula...
Hello! I have this UI Action message: gs.addInfoMessage(gs.getMessage('have_been_deleted')); I want to make it language dependent. For example, if I change the language to GER, then the UI Action supposed to show the german version of that message ab...
when i change my state to resolved , resolution code and resolution notes are mandatory when fill those and try to save it still throws an error that"Data policy exception following fields are manadatory:resolution code and resolution notes " on now ...
Hi everyone, my question might be in the wrong category, pls moderators - move it in the right place. I'm having a scheduled script and as we all know - its executing his script on server side. var evt = new GlideRecord('sysevent'); evt.initia...
Hi All, I want to create metric report for HR case records. with below condition. Whenever HR case changes to suspended state we need to create metric report. and the report should contain following fields in the list view. .Number, short descriptio...
Hi, Can someone please tell me what I did wrong while deploying my custom component, using Servicenow CLI, to a Sandiego dev instance? See the attached snc-create.txt for all creation output which I copy/pasted from gnome-terminal.There was no errors...
