So I'm presented with an interesting problem and I'm not sure the best way to go about solving it. I wanted to turn to the community for help. I have ServiceNow integrated with our On-Premise Active Directory for LDAP authentication and user-managem...
I am creating an order guide for our new hire process.I have used reference fields to various catalog items to present to the user for selection.Upon selecting from the list of devices (be it phone, PC, monitors, etc.) I update an HTML field with the...
Hi Guys, I have an order guide with 10 catalog items. I want them to execute in an order one after the other. For example, for a new employee allocation of Desk location must be prior and later allocation of Computer catalog item must execute and i...
I have a custom table, that has a reference field to a RITM number in it. I also have a requested_by reference field in that table. When someone changes the RITM number in my custom table, I would like it to update the requested_by field in my custom...
Hello, I created a custom table for which i need to read access to all the itil users and write access to Network Support group users. How to acheive this ?
Good day! How can I remove/delete a value from a list type field. I have this line of code (BR): var updated_users = current.u_alternates.split(","); where: updated_users=9dcc49ce59a3300005f195d0601f5ab3,donald.duck@disney.com,d1cc49ce59a3300005f195d...
WHAT IS THE MEANING OF THIS ?
Hi All, Can anyone let me know how to reopen an existing Closed Problem Record in SNOW. Actually I dont see any option on Problem Record. Thanks, SNOW@Das
Hi All, How can we show the records based upon the sequence of choice list field. I have a choice list field on Outage table and based upon the sequence of the choices I need to show outage records. Inshort I need to OrderBy the sequence of Choices. ...
larstangeHello All,How to implement an drop down like this way in Service Portal.When I added menu item first level is coming correct but and then its now working.Can some one help on this?ThankSaranya
Hi All, We have configured Service Portal for End Users. When an user removes the suffix from the URL and place an "?" mark instead of url suffix it is redirecting to the Native UI which we don't want. Can anyone let me know how to stop redirect to ...
Hi Can someone point me to the definitive statement that describes limitations to scoped apps that can be developed and still count as scoped platform applications ? For instance, can scoped apps use tables inherited from task? Can they inherit from...
Hello, I have a table which contains records like shown below for few users whne they login these should be visible and should be invisible for othres Name: Hardware Software Network Network-Security Network-Advanced Database Assets In above list...
Hello all, I have a requirement to dynamically show some text based on values from other variables on a catalog order form. Here is an image that shows the order form... very basic. I ask the user to select a network. The Estimated Delivery Date is t...
Hello,At the client scripts side is there a way to know if form has been updated ? instead using current.operation() == 'update' ? for example like UI policies when state changes set the worknotes as mandatory however this only works for a simple fie...