Hello all,Simple requirement, but proving tricky!I need to update the entire system font to Ubuntu, but this is not a font family that is in the system by default. I have created the following UI Script (taken from a previous post), but this does not...
I need to limit the number of records returned to my "Data Table from Instance" widget (not the page size), but there doesn't seem to be an option for this. I have hundreds of records in the widget and want to limit it to 100. I cloned it and the w...
Hi,I have a Select Box wizard variable and I would like to have that field empty or have the value "-- None --" when the wizard panel loads. I do not see an option for "Include none". Any suggestions?Thanks,Maria
String variable error when huge datasets are retrieved I get this error message when retrieving responses from a REST endpoint.InternalError: String object has exceeded maximum permitted size of 33554432 /C
Hi All,I am using Helsinki and I am facing same Issue When file size is greater than 5 MB showing as 0 bytes.Debugging this, at the line var binData = sa.getBytes(att), binData.length = 0.In ServiceNow community we see similar post(https://community....
Dear all, I have a business rule which is define on INSERT on table Group member in order to send a email notification to the added user top the group. The content of by business rule script is simlple as below : function myBusinessRuleFunction() { ...
Dear all,The watch list on the Incident form allows adding email addresses. However, the same watch list is added to the Requested Items form but it does not allow adding emails. When I type the email and click Enter nothing happens (check screenshot...
Hi All, We have a SCTASK log that had been open a long time on our platform (Dec 2017 till October this year). Due to this it had many notes and reassignments etc. In the Activity formater on the form it is displaying 210 activities so it gets to ...
Hello, We recently implemented ServiceNow at our facility, taking as much out of the box as we could but did some PPM customization. We have a related list called Go Live Support Plan where our project team leads are expected to document their suppo...
I have a client script running on a sc_request table. The script will addOptions to a state field which is a dropdown based on certain conditions. Adding the options based on the conditions work, however when they are added they appear as blue integ...
Hello I would like to know what are the impacts of renaming an out of the table field label. For example I am renaming the label of the out of the box field "contact_type" from "Contact Type" to "Source". What is the impact to future ServiceNow upgra...
hey all,I want to remove the shopping cart of a catalog item in the portal and replace it with a simpel submit button. we want the use the catalog item instead of a record producers for the added OOTB functionalities. can somebody help me?
Hello, I have an advanced user criteria that is set up to restrict certain users from seeing a catalog item in the Service Catalog. Here's the script: var company = gs.getUser().getCompanyID(); if(!gs.hasRole('itil') && company == "TEST"); { answer =...
I have an Order guide. In the first tab describe needs for that Guide I have variables I want to map to the request field(s). When I create the variable/edit one at the top you see map to field box appear then disappear. I have not changed the ootb C...
I want to pause or give delay in a business rule until a table gets a new insert.. How can i achieve this