raise incident using service portal

[Gagan10]

How can I raise incident using service portal ?

[Ritanjali Pati]

Do you have any issue now ? If so, then let me know.

Otherwise Please mark my answer as correct if you found it helpful/correct.

[Gagan10]

Got the first point but not able to add that item in portal page .

[Ritanjali Pati]

Are you adding the "icon link" widget to your portal page and editing the same I have send as screenshot ?

[Gagan10]

Yes that i have added but it is coming link this , can I change its look to the way "my open incident " thing is showing ?

[Ritanjali Pati · Accepted solution]

Yes, You can add "open incidents" into a different page and add that page into "icon link" widget. 

find the screenshot

then edit it