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raise incident using service portal

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Gagan10
Giga Contributor

‎01-30-2019 02:02 AM

How can I raise incident using service portal ?

 

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Ritanjali Pati
Mega Expert
In response to Gagan10

‎01-30-2019 03:05 AM

Yes, You can add "open incidents" into a different page and add that page into "icon link" widget. 

find the screenshot

find_real_file.png

then edit it

find_real_file.png

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Service_RNow
Mega Sage

‎01-30-2019 02:22 AM

Hi,

There is an OOTB record producer available in ServiceNow as "Create Incident".

Login:https://devnumber.service-now.com/sp

find_real_file.png

 

Please mark reply as Helpful/Correct, if applicable. Thanks!

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