random custom greeting in virtual agent

[Community Alums]

Is it possible OOTB to create a set of 3 custom greetings prompts in Virtual Agent and set it up randomly each time a user starts a new conversation?

if no, how can I achieve this using code?

Tks in advance!

[Mark Roethof]

Hi there,

This should help you:
- 2022-08-23 - Article - Add alternate message to Virtual Agent Text bot responses