Re-open a catalog task

Puru2
Tera Contributor

‎02-12-2016 05:32 AM

Dear All ,

I have a requirement in which I need to re-open a catalog task if the approval gets rejected. The scenario is as explained in the below drawn image.

If (approval = yes) , then RITM state = closed. [No issues]

  else( approval = no , then RITM state = open

                catalog task gets created.

              if catalog task state = closed, then again the same approval is triggered.

                        If (approval = yes) , then RITM state = closed.

              else

                            the same catalog task should get reopened.

 

Please advise me as I am facing issues in re-opening the same catalog task, if approval = no.

Anyone knows the answer, please advise.

Screenshot_test.PNG

Best Regards,

Puru

Preview file
10 KB
0 Helpfuls
  • 2,474 Views
5 REPLIES 5

lomouhamadou
Kilo Guru
In response to Pradeep Sharma

‎02-12-2016 06:10 AM

I'm quite sure this is doable by using the rollback_to. IT alsways works when you want to re-open the task. However, When you want to recreate a new task and keep all task records, you can't by default because it always use the existing task that it resets over and over.


0 Helpfuls