RE: Please release your developer instance

You-Lan Bribach
Tera Contributor

This morning I got an email with the subject "Please release your developer instance".

It said, "Please save your work and release the current instance by the end of this week. The instance has technical issues and must be retired."

 

Is it a legit request?

1 ACCEPTED SOLUTION

Hi @You-Lan Bribach 

 

Look like a valid email. Please take back up and release the instance.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

16 REPLIES 16

 Hi @Mathi3 

 

Backup means, you can take back of configuration

 

See all your Update set

Make a one parent and

add rest update set as child

complete the parent update set 

and at bottom you will get 

export

LearnNGrowAtul_0-1704035674668.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Does anyone know if we release our instance if we will be able to request a new one right away?

Or is this another money thing like our Delta's that ServiceNow is going to start charging us for our PDI's.

 

I am really starting to dislike the BS around this platform - 

 

Please release it and request a new PDI.

Thank you.

Hello.   Just released mine and requested a new one successfully.  Now to rebuild all the stuff that doesn't get saved in update sets.   Good luck to you. 🙂

CheeWaiWong
Tera Contributor

Hello @You-Lan Bribach 

Good day! 

Today I got a similar email asking me to release the instance due to technical issues.

Just curious if you did release your instance or did you let it retired by the ServiceNow developer team?

Also, did you manage to do a backup and restore with it?

 

many thanks in advance.

 

Best regards

Chee