RE: Please release your developer instance

[You-Lan Bribach]

This morning I got an email with the subject "Please release your developer instance".

It said, "Please save your work and release the current instance by the end of this week. The instance has technical issues and must be retired."

Is it a legit request?

[Dr Atul G- LNG]

HI @CheeWaiWong 

If you will not release it will taken back by force. So better take backup and release.

[CheeWaiWong]

Hi Atul,

Thank for your reply, appreciate it!

What is the best option to backup the PDI for restore on a new instance later on ?

Does the backup with update sets able to fully restore all the work that I have done on the current instance?

Thanks in advance for you help!

[Dr Atul G- LNG]

Hi @CheeWaiWong 

Take XML Back up of update set and restore them in new PDI but again I recommended

If possible take only required  update set backup not all else same situation again.

[CheeWaiWong]

Hello You-Lan Bribach,

Good day!

I received a similar email this morning.

Did you actually release the instance or did you let ServiceNow team to release yours?

Also did  you manage to do a backup and restore with it?

Thanks in advance for your reply.

[You-Lan Bribach]

Please release your PDI.