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Read timed out error for REST POST message

Shivam Saxena
Tera Contributor

Hello,

 

I have done ServiceNow-MS Teams integration using webhook. I have created a flow designer and using the webhook I am posing a teams message on teams channel whenever a UI Action (button) is clicked on case form. It is working fine and we are getting the alerts on teams channel but sometimes the flow is not executing and end up with below error.

Sometimes error-1 comes.

ShivamSaxena_0-1692861621542.png

Sometimes error-2 comes.

ShivamSaxena_0-1692954627587.png

 

So, the issue is intermittent. Can anyone please help on this?

 

Thanks.

15 REPLIES 15

Maik Skoddow
Tera Patron
Tera Patron

Hi @Shivam Saxena 

how can we help you, if you don't provide your Flow and also more details?

Maik

Shivam Saxena
Tera Contributor

Hi @Maik Skoddow 

I just created a trigger condition whenever the user click on the button and calling the Teams webhook URL. Please find below screenshots.

ShivamSaxena_0-1692954185862.pngShivamSaxena_1-1692954345405.png

 

Thanks.

 

 

We have the exact same problem. From our end it seems random when it happens. Sometimes it works fine, other times this issue.

Anyone able to help?

 

Thanks

Hi @AsgerDR ,

 

I have not received any solution for this yet. Please let me know once you can able to resolved the issue.

 

Thanks,

Shivam