Readonly admin with impersonsation permissions

Chris229
Tera Contributor

On our DTA envrionment we have users with readonly admin. We want to give these users also impersonation permissions. Anybody has experience  with this? 

5 REPLIES 5

Jitendra Diwak1
Kilo Sage

Hi @Chris229,

 

Hope this will help you below:

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/user-adminis...

 

Please accept my solution if it works for you and tumps up.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.

Chris229
Tera Contributor

I checked the link, I already new but I can not find how I can add the impersonate role to somebody who have the role of admin and snc_read_only.

Hi @Chris229 

 

Could you please tell me more what this mean-  somebody who have the role of admin and snc_read_only.

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Chris229
Tera Contributor

A user had admin role but with snc_read_only on an acceptance environment. Now we want to give this user also the opportunity to do impersonation.