Receiving error "This service is not available yet" when users try to export dashboard or homepage to PDF.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-24-2019 11:54 AM
Receiving error "Export Failed. This service is not available yet" when users try to export dashboard or homepage to PDF. Webkit and OAuth are installed and active. Also verified that the users have the proper role(s). I already repaired the plugin as well. Any ideas on what else could be causing this?
Release: London (On prem)
- Labels:
-
Instance Configuration
- 1,328 Views

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-24-2019 12:39 PM
Hi,
Hmm...can you try to clear the instance cache? Type cache.do in the left-hand back-end navigation.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2020 12:07 PM
Hi, we are getting this same error. Were you able to fix this? Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2020 05:46 AM
Did you ever resolve this issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-29-2020 01:10 PM
I have the same issue.