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Receiving error "This service is not available yet" when users try to export dashboard or homepage to PDF.

Kevin Landry
Kilo Contributor

Receiving error "Export Failed. This service is not available yet" when users try to export dashboard or homepage to PDF.  Webkit and OAuth are installed and active.  Also verified that the users have the proper role(s).  I already repaired the plugin as well.  Any ideas on what else could be causing this?

Release: London (On prem)

5 REPLIES 5

Allen Andreas
Administrator
Administrator

Hi,

Hmm...can you try to clear the instance cache? Type cache.do in the left-hand back-end navigation.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

yundlu316
Kilo Guru

Hi, we are getting this same error.  Were you able to fix this?  Thanks!

Sarah15
Tera Expert

Did you ever resolve this issue?

Surarchith MC
Kilo Contributor

I have the same issue.