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Receiving error "This service is not available yet" when users try to export dashboard or homepage to PDF.

Kevin Landry
Kilo Contributor

Receiving error "Export Failed. This service is not available yet" when users try to export dashboard or homepage to PDF.  Webkit and OAuth are installed and active.  Also verified that the users have the proper role(s).  I already repaired the plugin as well.  Any ideas on what else could be causing this?

Release: London (On prem)

5 REPLIES 5

Sanna
Tera Contributor

If you are self-hosted and on Quebec you have to also deploy the "WHTP server" to your datacenter.
Review the KB0563780. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0563780