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Reconfiguration of Multi factor authentication on a end user machine using a catalog item

AbhishekD114462
Giga Contributor

Hi All,

 

I want to develop a Force reconfiguration of MFA  which i want to build using a catalog item when user submit the request Force reconfiguration of MFA should be impliment automatically.

Kindly help with suggetions how we can integrate ?

1 ACCEPTED SOLUTION

Sohail Khilji
Kilo Patron

Hi @AbhishekD114462 ,

 

1. Create a catalog item which when submited will update the requested_for user profile.

 

2. on submission of request use workflow script to Enable Multifactor Authentication column for the requested_for users to true in his profile.

 

3. So, When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.

 

I hope this helps...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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3 REPLIES 3

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Hi @AbhishekD114462 ,
Could you share more details about your use case?
Do you want to force users to reconfigure MFA?

Thanks,

Randheer

Hi @Randheer Singh ,

 

Do you want to force users to reconfigure MFA? Yes I want to Request for reconfiguration of Multi factor authentication on a end user machine

Sohail Khilji
Kilo Patron

Hi @AbhishekD114462 ,

 

1. Create a catalog item which when submited will update the requested_for user profile.

 

2. on submission of request use workflow script to Enable Multifactor Authentication column for the requested_for users to true in his profile.

 

3. So, When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.

 

I hope this helps...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect