Record not found issue on custom workspace

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GargiF
Giga Contributor

‎09-29-2024 11:35 AM

I have created a custom workspace. When-ever I click on an INC to open it, it gives Record not found error. The record opens correctly after reloading. I have added the record template page to the UI builder.

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Dhana3
Kilo Sage

‎10-01-2024 05:10 AM

Hi Gargi,

 

In the UX page properties for the workspace, please check if you have created a property called - view with value as name of the view. When record loads, it checks this property to see which view of the form should load. 

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venky18
Tera Contributor
In response to Dhana3

‎08-05-2025 06:12 AM

Hi Dhana3,

 

Even after applying the property with view name still i am getting record not found only any idea or inputs on this?

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Dhana3
Kilo Sage
In response to venky18

‎08-14-2025 08:25 AM

Hi @venky18 ,

 

Have you used OOTB record template in the workspace? How have you created the record page?

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