Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Record not found issue on custom workspace

GargiF
Tera Contributor

I have created a custom workspace. When-ever I click on an INC to open it, it gives Record not found error. The record opens correctly after reloading. I have added the record template page to the UI builder.

1 ACCEPTED SOLUTION

Dhana3
Kilo Sage

Hi Gargi,

 

In the UX page properties for the workspace, please check if you have created a property called - view with value as name of the view. When record loads, it checks this property to see which view of the form should load. 

View solution in original post

6 REPLIES 6

venky18
Tera Contributor

Hi Dhana3,

 

Even after applying the property with view name still i am getting record not found only any idea or inputs on this?

Hi @venky18 ,

 

Have you used OOTB record template in the workspace? How have you created the record page?