Record not found when trying to insert records into scoped application table.

evandrosousa
Tera Contributor

I have created a custom table in a scoped application, but when inserting new records into this table I receive the message "Record not found".

Taking a look into the logs a see the following warning when trying to insert any record into this table.

"org.mozilla.javascript.EcmaError: "__ref__" is not defined.

Caused by error in <refname> at line 1

==> 1: __ref__.isNewRecord()"

OBS: There is no Business Rules or scripts running in this tabel yet. 

The problema occurs when I try to insert records using any user, including the sys admin. 

1 ACCEPTED SOLUTION

@evandrosousa 

There must be an issue with this table itself.

Try deleting it and create new one and check if that works fine or not.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

@evandrosousa 

There must be an issue with this table itself.

Try deleting it and create new one and check if that works fine or not.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader