Record not found when trying to insert records into scoped application table.

[evandrosousa]

I have created a custom table in a scoped application, but when inserting new records into this table I receive the message "Record not found".

Taking a look into the logs a see the following warning when trying to insert any record into this table.

"org.mozilla.javascript.EcmaError: "__ref__" is not defined.

Caused by error in <refname> at line 1

==> 1: __ref__.isNewRecord()"

OBS: There is no Business Rules or scripts running in this tabel yet. 

The problema occurs when I try to insert records using any user, including the sys admin. 

[evandrosousa]

Hi Ankur,

1) when was the last time it was working fine

The problem started as soon as I created the table. I already deleted and created the table again, but the problem repeats.

2) Did you recently upgrade.

No, this is a brand new instance on Paris version.

3) Is this table extended by some other table and did you check the table which it has extended has any before insert BR or not.

The table do not extend any other table.

[Ankur Bawiskar]

Hi,

if this issue is coming for admin then issue with your instance.

Please raise HI ticket with ServiceNow

Regards
Ankur

[evandrosousa]

The problem is that happens in a personal instance, so I cannot open Hi tickets for it. 

[Ankur Bawiskar]

Hi,

If this setup is in your personal instance and you are ok to share details url and some admin credentials then share here -> ankurb.snow@gmail.com

[evandrosousa]

Just sent you the access. If you could take a look it would be great!