Record Producer - Dependent Value

[Elizabeth26]

I have a record producer and I need to create a type: multiple choice (or something similar) that has a dependent value for another type: multiple choice field.

For Example: 

Category: Tech Support

Sub-Category: Windows

I need sub-category "Windows" to only show up if "Tech Support" is the category.

Is this possible in a record producer? I do this all the time in tables using dependent value but I don't see anything similar in record producer.

Thank You.

[Saurav11 · Accepted solution]

Hello,

You can do this using reference qualifier.

Please check the below article for the steps son how to achieve this

https://www.concurrency.com/blog/september-2019/servicenow-dependent-variables-on-record-producer-in...

Please mark my answer as correct based on Impact.

[Elizabeth26]

This worked for me as admin for but my customers when they click on the lookup select box values there is a delay. They have to click a few times before it actually comes up. Any idea why?