Record Producer Redirection
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07-03-2025 01:46 AM
We have a record producer that will be used across different portals and we need to redirect it to a specific page.
Script:
producer.portal_redirect = "?id=form&table=sn_customerservice_deliveries&sys_id=" + current.sys_id + "&view=sp";
This works fine in business_portal. However in esc portal I get this error. Any suggestion what is wrong here?
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07-03-2025 01:53 AM
you are redirecting to the same record in script
which is the other page you are referring?
the error you showed doesn't relate to the script you shared
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-06-2025 11:59 PM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-06-2025 11:59 PM
@Ankur Bawiskar You are right about this. The error was related to some widget. When that issue was fixed, this issue got fixed automatically.
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07-07-2025 12:21 AM
Glad to help.
Please mark my response as correct and close the thread.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader