record producer script to utilise script include

[mskelly]

Hi Folks,

I have a large script in a record producer which works but now has grown too big for ServiceNow to parse.

So my idea is to utilise Script includes to move the majority of code to a server side "Script Includes"

Alas my skills do not stretch to this so please could someone give me a hand.

The record producer has lots of checkbox variables and based on what the user selects the RP script need to call out to the Script Include and write the result back to the RP script

So an example of the RP script

  if (producer.ItalyBentel_COEINV =='true' || producer.ItalyBentel_IBMINV =='true'){

  current.description= current.description + '\r\n'+'SGTFSEU_APP_191_WEB';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_AGENZIA_DOGANE';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_ALD';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_AMEX';

  }

So I need move this into Script Includes any ideas?

[amaradiswamy]

Hi Kelly,

Create a script include

name : updateRP

script:

var updateRP = Class.create();
updateRP.prototype = {
       initialize: function() {
       },
   updateScript : function (producer,current)
   {
   if (producer.ItalyBentel_COEINV =='true' || producer.ItalyBentel_IBMINV =='true'){
   current.description= current.description + '\r\n'+'SGTFSEU_APP_191_WEB';
   current.description= current.description + '\r\n'+'SGTFSEU_APP_AGENZIA_DOGANE';
   current.description= current.description + '\r\n'+'SGTFSEU_APP_ALD';
   current.description= current.description + '\r\n'+'SGTFSEU_APP_AMEX';
   current.insert();
   }
},

       type: 'updateRP'
};

In record producer, you can call script include like below

var scrin = new updateRP().updateScript();

Thanks and regards

Swamy

Thanks andupdateScript

[mskelly]

Hi Swamy,

Although nothing is stamped in the resulting ticket I used a gs.log in the script includes to verify this being called and it is.

So something needs addressing in the 'updateRP'

Kind Regards

Mark Kelly

[anurag92]

I guess you can do this by calling the script include like below:

(new ScriptIncludeName()).scriptIncludeFunction(current, gs, 'sys ID of catalog', producer);

Now in script include, inside the function

scriptIncludeFunction: function(current, gs, catalogId, producer) {

        // Get the catalog item and copy the model into the template field on the new record

if (producer.ItalyBentel_COEINV =='true' || producer.ItalyBentel_IBMINV =='true'){

  current.description= current.description + '\r\n'+'SGTFSEU_APP_191_WEB';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_AGENZIA_DOGANE';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_ALD';

  current.description= current.description + '\r\n'+'SGTFSEU_APP_AMEX';

current.update();

  }

}

This is the way I have seen the working in OOB version. Let me know if this works.

[mskelly]

Hi Anurag,

Sorry i cannot get this to work either

Kind Regards

Mark Kelly