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05-20-2022 06:06 AM
I have a standard record producer built many years ago just in English. I need it to work in French but some of the fields are custom and the select box values are in English. I have had them translated to French, but I am not sure how to have them added and how to get them to be available for the French users. I have enabled the French plugin. I was thinking of created a new record producer for the French user and direct them to it upon login. Not sure what is the best practice is here.
thanks - Jim
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05-24-2022 05:00 PM
Well, then the question is: do you want to have all options in French too, or do you want to have 32 options for users choosing English as their UI language and 2 options for those choosing French.
If you want to have the same amount of choices in both languages, you should just define all remaining values with French labels too. As you start defining those French labels for existing not-yet-translated values, you should see that the English counterpart will disappear from the list. E.g. if you add the French translation for Drum, the English choice should no longer show up when switching to French. A.s.o.
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05-22-2022 04:14 PM
One thing that I have noticed is that in case there are items that do only exist in the system language, those will be shown when switching to a non-system language:
Here Invented Problem only exists for English.
Do all values have an entry for both French and English? I mean if the list of choices is opened in a separate window/tab, filtered down to table Incident and field u_problem_type, if grouping by value, do you see (2) for each values?
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05-23-2022 10:24 AM
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05-23-2022 09:12 PM
Unfortunately that partial list of choices cannot reveal whether the list is correctly defined or not. Would it be possible to attach an Excel or CSV export of the list?
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05-24-2022 11:58 AM
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05-23-2022 09:12 PM
But the symptoms do suggest the list is not correctly defined.