Recursive Business Rule, How to Prevent Recursion?

[jakegartenberg]

The following business rule is for one of our portal pages, it runs before update and on query. We found that it is running recursively, i figured this is because there is a query on the same table itself in the code.

I found a servicenow article that said by adding setWorkflow(false) to the code it would prevent the recursion but that does not seem to work. Any other solutions to preventing the recursion?

[Bert_c1]

Hi,

My guess is that business rule is part of a 3rd-party application, from Nuvolo. View XML for that record and see (check sys_package).  And if so, you'll need to use their support.

[jakegartenberg]

it is on a nuvolo table but was developed by a separate contractor, neither would be able to resolve the issue.

was hoping there is more information out there on how to stop recursion than this article: ServiceNow Developers

this setup would be considered a special circumstance to use the setWorkflow method but it doesnt seem to work

[jakegartenberg · Accepted solution]

solved it, see solution