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Red And White Mandatory stars

VPS21
Mega Contributor
In ServiceNow, both a red mandatory star and a black mandatory star indicate that a field is required. The difference lies in the state of the field's value:
Red Mandatory Star: 
This signifies that the field is mandatory and currently empty. The red color serves as a visual alert, prompting the user to provide input before submitting the form or proceeding.
Black Mandatory Star: 
This indicates that the field is mandatory and has a value entered. Once a user fills in the required information, the red star typically changes to black (or a less prominent color, depending on the UI theme), signifying that the mandatory requirement for that specific field has been met.
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