Hi Steve,
Sorry I've just noticed this comment. Have you got this working?
I had to edit/create the 3 system properties in the image below.
For glide.entry.first.page.script I pointed the Value to a copy of the original script include that I called SPEntryPage_override.
I edited this to point to our serviceportal root and commented out a getLoginURL function, that function was breaking side_door.do. There is another small change commented in the code where I:
//change the line below to point to nav_to.do
//nt = sPage;
nt = "nav_to.do";
I can't remember why that was needed. It has been awhile.
Hope that helps
/**
*
* Service Portal sample script include to indicate
* 1. which login page should be used
* 2. the starting page after the user is authenticated
*
* Script is configured using system properties
* PROPERTY VALUE
* glide.entry.page.script new SPEntryPage_override().getLoginURL();
* glide.entry.first.page.script new SPEntryPage_override().getFirstPageURL();
*
* functions can return a path or null if no overrides are necessary
*
**/
var SPEntryPage_override = Class.create();
SPEntryPage_override.prototype = {
initialize: function() {
this.logVariables = true; // for debugging
this.portal = "/ictportal/"; // The URL suffix specified in the sp_portal record
},
/***
*
* Referred to by property: glide.entry.page.script
*
**/
//Commenting out the below function to make side_door.do work
/*getLoginURL: function() {
// When requesting a page directly (eg: /problem_list.do)
// The platform session_timeout.do sets the login page to welcome.do
// Since we are handling the login, clear that value
var session = gs.getSession();
var nt = session.getProperty("nav_to");
var sPage = session.getProperty("starting_page");
if (nt == "welcome.do")
session.clearProperty("nav_to");
if (!sPage && !nt)
session.putProperty("starting_page", gs.getProperty("glide.login.home"));
// Send the user to the portal's login page
var portalGR = new GlideRecord("sp_portal");
portalGR.addQuery("url_suffix", this.portal.replace(/\//g, ""));
portalGR.addNotNullQuery("login_page");
portalGR.query();
if (portalGR.next())
return this.portal + "?id=" + portalGR.login_page.id;
// Send to the a default login page
return this.portal + "?id=login";
},*/
/***
*
* Referred to by property: glide.entry.first.page.script
*
**/
getFirstPageURL: function() {
var session = gs.getSession();
this.logProperties('before', session);
var check = session.getRoles();
// has roles and is not a Service Portal page - go to UI16
var nt = session.getProperty("nav_to");
var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);
var redirectURL = session.getProperty("login_redirect");
if (check && !redirectURL && !isServicePortalURL)
return;
// user may have logged in from a frame, the /login_redirect.do page will bust out of it
if (!redirectURL) {
// redirectURL is nav_to
// if nav_to == "welcome.do" then use starting_page
var sPage = session.getProperty("starting_page");
if (sPage && nt == "welcome.do")
//change the line below to point to nav_to.do
//nt = sPage;
nt = "nav_to.do";
// Avoid a redirect loop to the home page
if (nt) {
var ep = gs.getProperty("glide.login.home");
if (ep == nt)
nt = null;
}
session.putProperty("login_redirect", nt || "true");
return "/login_redirect.do?sysparm_stack=no";
}
session.clearProperty("login_redirect");
var returnUrl = this.portal;
if (redirectURL && redirectURL != "true") {
var spUrl = new GlideSPScriptable().mapUrlToSPUrl(redirectURL);
returnUrl = spUrl ? this.portal + "?" + spUrl : redirectURL;
}
this.logProperties('after', session);
if (!this.logVariables) {
gs.log('redirectURL: ' + redirectURL);
gs.log('User: ' + user.getName());
gs.log('is internal: ' + (!user.hasRoles()));
gs.log('returnUrl: ' + returnUrl);
}
return returnUrl;
},
logProperties: function(beforeOrAfter, session) {
if (!this.logVariables)
return;
gs.log('SPEntryPage_override: Redirect ------------------------------- ' + beforeOrAfter);
gs.log('session.starting_page: ' + session.getProperty("starting_page"));
gs.log('session.nav_to: ' + session.getProperty("nav_to"));
gs.log('session.login_redirect: ' + session.getProperty("login_redirect"));
gs.log('gs.fURI: ' + session.getURI());
},
type: 'SPEntryPage_override'
};
