Redirect after on submit in service portal

[eyal abu hamad]

hello,
I created custom table and RB.
I want when user submit on portal the RB to redirect him to the record not in portal.
is that possible ?

[Dr Atul G- LNG]

Hi @eyal abu hamad 

NO , you cant do and do this, it is customization.  May i know why you want to redirect end user to native view where he logged request from Portal.

[eyal abu hamad]

I have 2 type of RB, one for the managers that well open on behalf of other users. and one for the users.
my RB is very customized and it doesn't look pretty on the back office. I want the managers to open the requests and redirect them back to the record on back office

[Dr Atul G- LNG]

Hi @eyal abu hamad 

Not, it is not possible, you can redirect within the portal only. 

[Amit Verma]

Hi @eyal abu hamad 

You can refer below post and set the redirect URL accordingly :

https://www.servicenow.com/community/developer-forum/how-do-i-redirect-a-record-producer-to-a-specif...

Thanks and Regards

Amit Verma