hi, i would like to know where the URL can be configured once the Session is timeout? currently, it is taking to a default login page of the service-now. I would like to redirect to a different URL once session timed out.
Not that I remember, I kind of let it go for for like 2 years ago as well. Wonder if it's possible to in the newer release. I'll see if I can dig something up.
Our use case is we currently have a custom solution for the session inactivity warning and session timeout. Our custom logic redirects the user back to a public Service Portal homepage when the session expires. We would like to remove this custom functionality if possible and use the OOB session timeout and expiration functionality. However, the OOB session timeout pops up the login modal when the session expires. We want to know if we can modify that behavior to instead redirect to that public portal page or even refresh the current page. Our situation is a little unique in that we use an OTP code to authenticate the user instead of the usual username and password login. This is on the CSM side of things.
