Redirect to main login page after session timeout.

[ah16]

Hi,

How can I redirect to main login page after session time out instead of showing the following pop-up?

Thanks,

Ashraf

[Allen Andreas]

Hi,

Please see my post here and let me know if you're successful: https://community.servicenow.com/community?id=community_question&sys_id=0f394251dbeb370414d6fb243996...

That is...if you're using SSO like ADFS.

Otherwise, please go to Installation Exists > Logout Redirect in your left-hand navigation.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[ah16]

Thanks Allen. In fact, I was looking at the same thread. We are not using SSO and I see the logout redirect script is inactive.

So, just change script URL to main login page? Where we can modify session timeout value to test this out?

gs.include("PrototypeServer");

var LogoutRedirect = Class.create();
LogoutRedirect.prototype = {

process : function() {
var gotoURL = "http://www.google.com";

response.sendRedirect("logout_redirect.do?sysparm_url=" + gotoURL);

return true;
}

}

[Allen Andreas]

Hi,

Yes, you'd just change the URL.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[ah16]

Logout Redirect didn't worked. Any other suggestions?