Redirect to SSO and landing the page mentioned in the URL

nmenon5
Tera Contributor

an hour ago

Hi Team,
I have below requirement,

  • User clicks:

     
    https://www.servicenow.com/esc?id=sc_cat_item&sys_id=45633ca587d2b21077cb0d4acebb35e8
     
  • If the user is not authenticated, ServiceNow redirects them to the SSO provider.

  • After successful authentication, the user is redirected back to:

     
    /esc?id=sc_cat_item&sys_id=45633ca587d2b21077cb0d4acebb35e8
     
    I have configured the direction to SSO page through UI script which is working as expected, but it is landing the user to default page mentioned in the property which is sow page.How can we achieve the functionality to reach the same page mentioned in the sysid(catalog item in the link) in servicenow?

 

 

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2 REPLIES 2

Tanushree Maiti
Tera Patron

34m ago

Hi @nmenon5 

 

Refer KB: KB0959787 Service Portal SSO login does not redirect users back to Service Portal 

https://www.servicenow.com/community/architect-forum/help-about-redirecting-to-sso/m-p/2852869

Servicenow - SSO, Login & Redirect

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

25m ago

@nmenon5 

which property are you referring?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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