Redirect to SSOCircle after clone

The SN Nerd
Giga Sage
Giga Sage

Hello community,

We had SSO Setup with Azure in our sub-prod environment.

Everything was working well.

We ran a clone over the weekend, and it now redirects to SSOCircle.

I was under the impression that all SSO related config was kept after a clone.

The IDP that we setup has been preserved, and is set as default, yet it always redirects here.

Has anyone else encountered this?

Any easy way to fix without starting from scratch again?

find_real_file.png


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022
1 ACCEPTED SOLUTION

The SN Nerd
Giga Sage
Giga Sage

OK.



So I fixed this issue by literally turning it on and off again.



find_real_file.png


find_real_file.png


-_-



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

View solution in original post

12 REPLIES 12

Abhishek Raj3
Tera Guru

Hi Paul ,



Have you chceked your SAML Properties.


please verify these properties have proper address given.



find_real_file.png



If these properties have proper value then it should not happen.



KIndly let me know in case any concern.



Thanks,


Abhishek


Our SAML 2 config is disabled



find_real_file.png



I have de-activated everything i can think of except our configured IDP (AzureSAML)


find_real_file.png


find_real_file.png


Our idp



find_real_file.png



I have set all MultiSSO Installation Exists to true


There are none for SAML



Yet it still redirects to SSOCircle...


I am at a loss here.



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

VivekSattanatha
Mega Sage
Mega Sage

Hi Paul,



Check your multisso installations are active and SAML installations are inactive.



If Multi-SSO is installed, check SAML installations exits are inactive



Regards,


Vivek



Based on the impact hit like, helpful or correct


The SN Nerd
Giga Sage
Giga Sage

OK.



So I fixed this issue by literally turning it on and off again.



find_real_file.png


find_real_file.png


-_-



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022