Redirect url after click add in file attachment field

Lucas19 · ‎04-16-2024

Hi community, I’m having a url redirection issue after clicking the "OK" button when inserting an attachment.

servicenow redirects me to the sys_attachment table instead of redirecting me to the current record.
Does anyone know why this happens and how can I correct?

Lucas19 · ‎05-15-2024

The problem was solved by creating a DELETE ACL, using the main record table as a table_name in the ACL conditions running in the sys_attachment table.

View solution in original post

James Chun · ‎04-16-2024

Hi @Lucas19,

How did you get to that page in the screenshot?

Lucas19 · ‎04-17-2024

clicking on the "Add" icon of an attachment type field.
It takes me to a page that has a home link: xxxxxservice-now.com/now/Nav/ui/classic/params/target/file_attachment.do...

Lucas19 · ‎04-20-2024

@James Chun this screenshot was useful?

James Chun · ‎04-20-2024

Thanks @Lucas19,

What table is that?

And can you confirm if it experiences the same behaviour in other tables that have an attachment type field?

Cheers