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04-16-2024 12:09 PM
Hi community, I’m having a url redirection issue after clicking the "OK" button when inserting an attachment.
servicenow redirects me to the sys_attachment table instead of redirecting me to the current record.
Does anyone know why this happens and how can I correct?
Solved! Go to Solution.
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05-15-2024 06:02 AM
The problem was solved by creating a DELETE ACL, using the main record table as a table_name in the ACL conditions running in the sys_attachment table.
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04-22-2024 05:30 AM
@James Chun this operation is on sys_attachment table, however file_attachment appearing in the link above, is kind of item that appearing when click add(previous screenshot).
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04-22-2024 02:48 PM
Sorry, what do you mean that it's on the [sys_attachment] table?
I thought you had a 'file attachment' type field on a different table such as an [incident].
Is this not correct?
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05-15-2024 06:02 AM
The problem was solved by creating a DELETE ACL, using the main record table as a table_name in the ACL conditions running in the sys_attachment table.