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08-24-2020 03:19 PM
1 ACCEPTED SOLUTION

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08-24-2020 06:21 PM
- Ensure the System Property glide.entry.first.page.script to new SPEntryPage().getFirstPageURL().
- Modify line Script Include SPEntryPage around line 69 to add something like follows:
// Redirect all users to a custom page, unless SP or redirect
if (!redirectURL && !isServicePortalURL)
return 'your_custom_page.do';
Some trial and error may be required.
ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022
2 REPLIES 2

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08-24-2020 06:21 PM
- Ensure the System Property glide.entry.first.page.script to new SPEntryPage().getFirstPageURL().
- Modify line Script Include SPEntryPage around line 69 to add something like follows:
// Redirect all users to a custom page, unless SP or redirect
if (!redirectURL && !isServicePortalURL)
return 'your_custom_page.do';
Some trial and error may be required.
ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

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08-24-2020 06:53 PM
Hi,
In addition to Paul, also check below community blog
6 ways to set up your Service Portal for redirection SUCCESS!
Thanks,
Kunal