Redirect users to a custom page after SSO login

[OlegA]

Hi,

I am planning to enable SSO login for external CSM users.

In our organization, a single person with single login credentials for SSO can represent multiple accounts.

I would like them to have different user accounts (contacts) in ServiceNow for each account they can represent. With other words, I would like to create multiple SN users for a single SSO user.

To solve this, I would like to redirect users to a page after successful login with our IdP and ask them to choose which account they want to log in with.

I would like to hear your tips and ideas on how I can redirect users to a custom page after successful login and then re-authenticate them with the correct SN user?

[Mahathi]

Hi @OlegA ,

Sharing the documentation page and reference article which can help you achieve URL redirection. 

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/build/service-portal/conc...

Some reference community and KB articles:
https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

https://www.servicenow.com/community/itsm-articles/servicenow-sso-login-redirect/ta-p/2300667

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful

Regards,
Mahathi

[OlegA]

these links don't seem to solve the use case I have 

[Mahathi]

I think these can help with redirecting to a custom page.

Can you elaborate further on what has to happen in the custom page.

Thanks,
Mahathi

[jcmings]

I believe the script include that controls page redirection upon login is called SPEntryPage (this is within ServiceNow though)