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Reference Field Displaying Short Description and not Number

Frank
Mega Expert

I created a reference field on the Test Plan table (tm_test_plan) that references the Project table (pm_project) and when I select a project, it's displaying the short description instead of the number. Both tables are inherited from the task table and the task table is the only one with the number field and it has a display value of true, all other fields are false.   This seems to be the same behavior for these two tables on an OOB instance, but putting a change request on a problem record displays the change number. Why doesn't it display the number? Why different behaviors?

Thanks,

Frank

1 ACCEPTED SOLUTION

SanjivMeher
Kilo Patron
Kilo Patron

Hi Frank,



Is there a dictionary override on short description and number, which is setting it as display value for those two tables?



Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

7 REPLIES 7

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Frank, what is the display value for the table?


Hi Patrick,



The display value is set to true for number and it is only on the task table, the other table have no display values set to true.


SanjivMeher
Kilo Patron
Kilo Patron

Hi Frank,



Is there a dictionary override on short description and number, which is setting it as display value for those two tables?



Please mark this response as correct or helpful if it assisted you with your question.

Hi Sanjiv,



That's it! Override display value on short description on project table.



Thanks for the help.



Frank