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Reference field has display value in XML but not showing on form

priyankapalaska
Giga Contributor

Hello,

On Change request form, there is a reference field named Company.

This company field has value but not showing on form, please refer below screenshot:

On Form:

find_real_file.png

In XML :

find_real_file.png

How can i resolve this issue?

Appriciate your quick help.

Thank you,

Priyanka

5 REPLIES 5

Bhagya Lakshmi
Mega Guru

hI,


Go to referenced table and in table dictionary   set display(column) as true.



Thanks,


Bhagya Lakshmi


Hi Bhagya Lakshmi,



In most of records, it appears. Only few are there with such scenario.


Sagar V1
Mega Expert

Hi Priyanka,



The value should be the sys_id since it is a reference field, like the one shown below. Check the code and see how the value is displayed.



<company display_value="ACME UK">a66b1fb03710200044e0bfc8bcbe5d08</company>



Regards,


Sagar


nyardi
Tera Contributor

I am seeing a similar issue. We have a reference list on our form. Some of the references in the XML show the display value and some show the sys_id.


We're on Jakarta.




<u_associated_services>MXCVM27117098</u_associated_services>




<u_associated_services>


88ad7dcb4f002a40b33b66fe0310c76f,13866dca4f52878045afcf401310c75b,1b866dca4f52878045afcf401310c75b


</u_associated_services>