Reference field magnifier icon is not working

[aahitha2]

Hi All,

When i am click on reference field magnifier glass icon is not opening look up reference window to select.

What might be the reason?, can any one please help me on this?

Thanks,

Aahitha

[aahitha2]

HI Omkar,

Please find screen shots of console.

[Omkar Mone]

Hi 

Is anything coming after clicking on reference field?

[Omkar Mone]

Hi 

Refer this service now KB article.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0712277

Regards,

Omkar Mone.

[dvp]

I think your broswer might be restricting pop ups.