Reference Field mouse hover display

[roshanlalwani]

On Mouse hover over a reference field I am able to see the Text (User Name) being displayed through a pop-up as shown below, Is there a way to modify this pop-up to reflect additional details of the User in the reference field such as Department of the User.

[Prasun]

You need to add popup view for that table.

You can refer to the below link to do the same.

When you hover to a reference field, it shows the fields present in sys_popup view.

http://wiki.servicenow.com/index.php?title=Customizing_the_Reference_Icon#gsc.tab=0

Please mark as helpful if it helps.

Thanks

Prasun

[roshanlalwani]

Unless I am ,issing something, the popup view for the Record would be applicable only if the User hovers over the Information Icon next to the field. I want to know how to modify the text that appears when I hover over the field as highlighted in the screenshot.